← Graph

Log complaint in CRMStep

Record the data request in the Customer Relationship Management system.

Outgoing relations

• NEXT_STEPForward to Compliance OfficerStepofficialcustomer-complaint-compliance-escalation.md
• NEXT_STEPPull or delete data from systemsStepofficialcustomer-data-privacy-requests.md
• PERFORMED_BYCompliance OfficerActorofficialcustomer-data-privacy-requests.md
• PERFORMED_BYClaims TeamActorofficialcustomer-complaint-compliance-escalation.md
• PERFORMED_BYAgentActorofficialcustomer-complaint-compliance-escalation.md
• USESCRMResourceofficialcustomer-complaint-compliance-escalation.md
• USESCRMResourceofficialcustomer-data-privacy-requests.md

Incoming relations

• Customer Complaint EscalationProcessHAS_STEP →officialcustomer-complaint-compliance-escalation.md
• Verify requester identityStepNEXT_STEP →officialcustomer-data-privacy-requests.md

Mentioned in

• customer-complaint-compliance-escalation.md
• customer-data-privacy-requests.md