← Graph

Forward to Compliance OfficerStep

Route the logged complaint from Claims Team or Agent to the Compliance Officer.

Outgoing relations

• NEXT_STEPReview claim history in Policy Administration SystemStepofficialcustomer-complaint-compliance-escalation.md
• PERFORMED_BYClaims TeamActorofficialcustomer-complaint-compliance-escalation.md
• PERFORMED_BYAgentActorofficialcustomer-complaint-compliance-escalation.md

Incoming relations

• Log complaint in CRMStepNEXT_STEP →officialcustomer-complaint-compliance-escalation.md

Mentioned in

• customer-complaint-compliance-escalation.md