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Customer Complaint EscalationProcess

Handling and escalation of formal policyholder complaints through compliance and regulatory channels.

Outgoing relations

• HAS_STEPLog complaint in CRMStepofficialcustomer-complaint-compliance-escalation.md
• HAS_STEPAcknowledge complaint to policyholderStepofficialcustomer-complaint-compliance-escalation.md
• HAS_STEPEscalate to CFOStepofficialcustomer-complaint-compliance-escalation.md

Incoming relations

None.

Mentioned in

• customer-complaint-compliance-escalation.md