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Escalate to CFOStep

Route discrimination complaints directly to the CFO, bypassing standard Compliance Officer review.

Outgoing relations

• EXCEPTION_TODetermine regulatory issueStepdiscrimination complaints bypass standard Compliance Officer reviewofficialcustomer-complaint-compliance-escalation.md
• GOVERNED_BYDiscrimination Complaint PolicyPolicysuspected discrimination in underwriting decisionsofficialcustomer-complaint-compliance-escalation.md
• PERFORMED_BYCFOActorofficialcustomer-complaint-compliance-escalation.md

Incoming relations

• Customer Complaint EscalationProcessHAS_STEP →officialcustomer-complaint-compliance-escalation.md

Mentioned in

• customer-complaint-compliance-escalation.md