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Acknowledge complaint to policyholderStep

Send formal acknowledgment of the complaint to the policyholder.

Outgoing relations

• GOVERNED_BYState Insurance RegulationsPolicywithin 5 business daysofficialcustomer-complaint-compliance-escalation.md
• PERFORMED_BYCompliance OfficerActorofficialcustomer-complaint-compliance-escalation.md

Incoming relations

• Customer Complaint EscalationProcessHAS_STEP →officialcustomer-complaint-compliance-escalation.md

Mentioned in

• customer-complaint-compliance-escalation.md