Verify policy is activeStep
Check that the policy in the Policy Administration System is active
Outgoing relations
- NEXT_STEPAssign severity tierStepofficialclaims-intake-and-triage.md
- USESPolicy Administration SystemResourceofficialclaims-intake-and-triage.md
Incoming relations
- Flag claim in Claims Management SystemStepNEXT_STEP →officialclaims-intake-and-triage.md