← Graph

Interview policyholderStep

Question the claimant to verify claim details

Outgoing relations

• NEXT_STEPDecide whether to refer to Compliance OfficerStepofficialclaims-fraud-investigation.md

Incoming relations

• Review claim history in Policy Administration SystemStepNEXT_STEP →officialclaims-fraud-investigation.md

Mentioned in

• claims-fraud-investigation.md